At Front-Commerce Cloud, we conduct regular maintenance to ensure that our infrastructure runs optimally, reliably, and securely. This article aims to explain our maintenance window timeframe, its goals, and why it's necessary.

We have scheduled a weekly maintenance window to take place on Monday evenings between 11 PM and 11:59 PM (CEST). This regular maintenance window is designed to keep our infrastructure up to date with the latest updates and patches, as well as maintain a high level of service availability, reliability, and security.

We won't schedule operations every week. But any operations taken on our infrastructure will be within this timeframe, except in case of emergency or detected outage.

During the maintenance window, there may be a brief period of unavailability of our cloud hosting platform, and potential slowdowns in accessing your website or applications. However, we will do our best to minimize the impact and ensure that the maintenance is carried out with minimal disruption to our customers' service.

In case of operations not going as planned and which impacts your project, we will contact you using the usual channels used in case of detected outages.

If you detect any issues during the maintenance window, please do not hesitate to contact our support team immediately.

Our support team is available 24/7 to provide assistance in case of service disruption, and address any issues you may face.

You can also contact our support team if you have any questions regarding the maintenance window or any other issues related to our hosting platform.

Regular maintenance is crucial for ensuring that our cloud hosting platform operates at its best, providing optimal performance, reliability, and security. We understand the importance of providing uninterrupted service to our customers, and we will do everything we can to ensure that any maintenance is carried out smoothly and efficiently.

If you have any questions or concerns, please don't hesitate to reach out to our support team.