Front-Commerce's Cockpit is available at https://cockpit.front-commerce.com/.
It is a space where you must login to an existing account you own, so that our support team can:
know who you are
provide customized support adapted to your context
send you messages, knowing that you will find them on your Cockpit page
When authenticated, you will be able to find conversations from emails sent (if using the same email to authenticate) along with previous live-chat sessions.
This is an early version
The cockpit is in its early stage.
We will improve it from usage, to ensure you could have a solid and personalized support experience without tools in your way.
Please let us know your pain points and what you'd like to improve.